Can I add or change the personalisation request?
- Yes, please message us within 24 hours of placing the order at firstname.lastname@example.org. State your name, order number and the personalisation adjustments or request.
What are your delivery charges?
- Please see our delivery information page
Which payment methods do you accept?
- We accept all major payment methods including Visa, Visa Debit, Mastercard, Maestro, American Express and Paypal.
How should I care for my jewellery?
- Please see our caring for your jewellery guide
Are your items hallmarked?
- All of our products are made with sterling silver. This means that the silver contains at least 92.5% of pure silver.